Consumer Law

We operate in the advisory sphere, providing our clients with a comprehensive understanding of best practices in consumer relations, aiming for the best positioning of their image before the Judiciary and consumer protection agencies. We also focus on the prevention of disputes through the drafting of legal opinions, development or review of commercial policies, advertising campaigns, consumer contracts, and customer service policies, as well as employee training on best practices.

In the contentious realm, we assist our clients in judicial or administrative proceedings, individual or collective, of small, medium, or high complexity (civil class actions, collective actions filed by the Public Prosecutor’s Office), before the Judiciary or consumer protection agencies (PROCONs, Consumidor.gov.br etc.).